“I just wanted to let you know I have been very pleased with the level of service I’ve received from your salesperson. He has been dependable, quick with getting me prices and my orders have all been ready on time. He’s a keeper and you will keep my business thanks to his level of service.”

“I am a customer and wanted to give some feedback to Western Pacific. I needed to fix/replace a particular model doorknob, nothing earth shaking, but called Western Pacific and got connected to Harold at the Will Call desk. He was very helpful and patient and we decided he had the part and I could come pick it up. When I got there it was very refreshing to get sincere help, suggestions, etc. for replacing the part. I also appreciated that I did not get the ‘idiot treatment’ you get sometimes when Harry Homeowner interacts with the homebuilder side of things. Anyway, Harold was great and I appreciate it so wanted to give him some kudos!”

“Thank You very much for following through and going the extra mile in providing and paying for the installation of the two windows for my home. You were not required to do this but you did.”

“Thanks so much for your incredible service and support.
The integrity of your word and how you conduct business is from (unfortunately) a bygone era… an era we all long for.”

“We use Western Pacific over other millwork companies because they get the details right.”